What we deliver
Most businesses don’t need a full-time IT department. They need someone competent and reachable when something breaks, who knows the environment, and who picks up the phone fast.
We’re that team for a number of mid-market businesses across the Greenville area. Mostly Microsoft-stack: Microsoft 365, SharePoint, Azure, Windows endpoints, Active Directory or Entra ID. Mostly support agreements with discounted hourly rates and response-time SLAs, occasionally project work for a specific build or migration.
How engagements work
Support agreements. You buy a bucket of hours at a discounted rate, with a guaranteed response time. Hours roll over within the term. We track the work, you see what got spent on what. Most clients land between 10 and 40 hours a month.
Project work. Fixed scope, written spec, fixed fee where we can. Time and materials with a cap where we can’t. Either way, the scope is in writing before any work starts.
On-demand. No agreement, no commitment. Hourly rate is higher, but for occasional needs it’s the right call. We’ll tell you straight if a support agreement would save you money.
Who we work with best
Government contractors, healthcare practices, consulting firms, and project management organizations are where we tend to land. The common thread is enough complexity to want a real partner, and enough pragmatism to want fixed scope and clear communication.
We don’t sell hardware. We don’t run a help desk you call every time someone forgets a password. We aren’t trying to be the cheapest provider in the area, and we don’t bid on jobs we don’t think we’d do well.